FAQ

Welcome To Smile Please

We are Here to Address All Your Concerns

At SmilePlease.ai, we’ve got answers to all your questions. From data security and storage limits to AI face recognition and photo downloads, our FAQ section covers everything you need to know for a seamless experience.

Frequently Asked Questions

1. How secure is my data with SmilePlease.ai?
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We prioritize your security! Your data is protected with advanced encryption and secure cloud storage, ensuring your photos are always safe with us.

2. What happens after I use the 10GB of free storage?
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Once you reach your free storage limit, you can easily upgrade to our Pro or Business plans for additional storage options.

3. How does the AI face recognition feature work?
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Our AI intelligently detects and tags faces in your photos, organizing them for seamless access and sharing.

4. How many WhatsApp notifications in the free plan?
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The free plan offers limited WhatsApp notifications. For unlimited notifications, consider upgrading to our Pro plan.

5. Can I download my photos at any time?
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Absolutely! You can download your photos anytime, ensuring you have access to your memories whenever you need them.

6. Is my data shared with third parties?
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No, your privacy is our priority. We do not share your data or photos with any third parties without your consent.

7. How do I reset my password?
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You can reset your password by clicking the "Forgot Password" link on the login page and following the instructions sent to your email.

8. What file formats are supported for uploads?
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SmilePlease.ai supports various file formats, including JPEG, PNG, and GIF, ensuring you can upload your favourite photos easily.

9. How do I contact customer support?
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For any inquiries or assistance, you can reach our customer support team via email or through our contact form on the website.

10. Are there any limits on the number of photos I can upload?
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While there is no limit on the number of photos you can upload, keep in mind the total storage space available under your current plan.